Frequently Asked Questions
Housemate is the easiest smart home system in the home automation world! It can be easily installed, by replacing the existing traditional devices with the smart ones turning your home into a comfotable and fun place to live in.
Housemate is a complilation of smart devices connected to the central unit in order to provide to you comfort, ease and security. The only system that has its own voice assistant!
- Increased energy efficiency and save money
- Remote control of home functions
- Managing all of your home devices from one place
- Flexibility for new devices, expand your system
- Easy to install and configure
- Voice assistance
Ideal temperature & Perfect lighting
Control your house temperature and lighting according to your needs remotely from the housemate app, manually from the switches or by voice through voice assistant. Create scenarios to suit your lifestyle, save energy and money.
The central unit has a camera which is activated easily through the housemate app so you can keep an eye on the house while you are away. Furthermore you can make video calls from your smartphone through the app in order to check up on the kids or an elderly person.
Make your everyday life easy
Voice assistant “Eleeza” can perform a variety of tasks including answering questions, making calls and sending messages, playing your favourite music, setting up alarms and creating to-do lists. Call for help in case of emergency by using the voice command “hey, Eleeza HELP” and automatically messages are being sent to all registered contacts in the housemate. With the smart sockets control and program your house appliances.
Installing housemate smart devices requires experience and familiarity with electrical installations. Therefore we recommend that it should be installed by a licensed electrician. You can find a certified housemate installer near you through www.housemate.online/support
After the system is installed the owner becomes the administrator, he/she can then add more users and give access to functions for each user.
Scenarios are set of functions for different devices programed by you to run at spefic time and dates. Choose a set of commands and group them together in a scenario, you can create a scenario that turns on the lights of the house everyday at 8 in the morning for example and name it “Good morning”. This scenario can be executed by voice command or manually from the central unit or from your smatphone through the app. You can create as many scenarios as you want there is no limitation.
The system will send you notifications that new software updates are available and will ask you to confirm the installation. Furthermore you can check manually for new updates from Settings → Updates.
Software updates are important because they not only bring new features but also include critical security updates. They can also improve the stability of your software, and remove outdated features. All of these updates are aimed at making your experience better.
- check for updates
- reboot the Housemate app
- reboot the central unit (tablet)
One of the advantages of housemate smart home is that it is easy to expand!! Just buy the devices you need from our e-shop and connect them to your system.
After installing the new device (installation should be done by a licensed electrician) long press the on/off button for 5” until Wi-Fi indicator light quickly flashes, setting the device in pairing mode.
Go to “Settings” on housemate app, select the “add device” scan the QR code on the device box and set the device name.
Your new device is already embeded to your system and appears on the housemate control device with the name you have chosen.
The wireless network range is usually 30 meters iside a house. The signal may be influenced of the building construction on its operation.
No this is not possible. The housemate system works on the most known exchange data network protocol, UDP. Data transfer from the devices to the router is encrypted to avoid any interference.
Every housemate package has a unique code number and a unique data exchange key among the devices. All devices in the housemate package are already paired with the central unit when you buy it and they can be controled only by it.